A company is preparing to launch a new website. The website runs on Amazon EC2 instances behind an Application Load Balancer (ALB). The company launched the instances by using a custom Amazon Machine Image (AMI) from an EC2 instance that runs without problems in a different VPC in the same AWS Region.
After deployment of the new EC2 instances, external testing failed to connect to the instances by using HTTPS. The instances are reachable by using SSH through a bastion host instance that runs in the same VPC.
Which steps should a SysOps administrator take to find the problem? (Select TWO.)